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As the wholesaler of record for all beverage alcohol products* sold to licensed grocery stores in Ontario**, the LCBO is committed to working with you as our valued trade partners and have implemented simple and clear procedures and practices to help you pursue new market opportunities for your business.
The LCBO Policy & Procedures Manual for Wholesale to Authorized Grocery Store Licensees is intended to be a resource for suppliers of eligible products who are seeking additional distribution via licensed grocery stores in the Province of Ontario. It is designed to provide a basic understanding of the way in which the wholesale marketplace will operate in Ontario between grocery store licensees, suppliers/agents, the LCBO and The Beer Store (TBS).
As a dedicated department inside the LCBO, Grocery Operations has prepared this manual to help you understand who to contact to help serve your needs and what to expect in terms of getting eligible products listed and fulfilled via the grocery channel. This manual does not modify any of the content available at www.doingbusinesswithlcbo.com but sets out unique policies and procedures applicable to the wholesale of eligible products to licensed grocery stores. Suppliers shall comply with all requirements of all applicable laws and regulations and carry-on business in compliance with the standards prevailing in the industry. Suppliers shall also comply with all applicable LCBO policies and procedures, as provided from time to time by the LCBO. The LCBO requires all suppliers to adhere to the LCBO’s Supplier Code of Business Conduct which is available at www.lcbo.com under Doing Business with LCBO.